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How to remove the header and footer information that browsers add to printed pages

Removing header/footer info from printed pages

Instructions to ensure that your templates preserve their graphics when printed.

Colors and styles missing when printing

Custom domain for PDF links

How to automatically receive a copy of the invoices sent to your customers

Sending yourself a copy of invoices sent to customers

Explains how you can go back to Shopify orders while using Order Printer Pro

Go back to Shopify orders

This article is for a workaround for issues reaching the orderprinterpro.com servers

Clearing DNS cache - workaround

Explains why it's not possible to set the footer in a fixed position, and offers a custom workaround.

Can I set the footer in a 'fixed' or 'locked' position at the bottom of the page?

Shopify will automatically calculate and charge taxes on your customer orders, based on the tax settings in your Shopify admin

Taxes in Invoices

Explains how allow cookies on the Brave browser.

Can the app work on the Brave browser?

Instructions for updating the app permissions to enable inventory item related information in the templates

HS Tariff Codes and Country of Origin not displaying

The receipt and invoice templates automatically support Shopify multi-currency stores.

Multi-currency receipts and invoices

Gives instructions to change the date format on your documents

Translating the month names of dates

How to include a custom font, so that Korean language characters display correctly in the documents and PDF downloads.

Korean characters not displaying correctly

How to include a custom font, so that Chinese language characters display correctly in the documents and PDF downloads.

Chinese characters not displaying correctly

How to include a custom font, so that Japanese language characters display correctly in the documents and PDF downloads.

Japanese characters not displaying correctly

Explains how the "Pay Online" button on the draft template works

How does the "Pay Online" button work?

Explains why the app uses PDF download links instead of sending additional emails.

Sending invoices directly to customers rather than as an automated pdf link

Explains how to solve the "PDF link text can't be blank" error while saving a template in Order Printer Pro.

"PDF Link Text Can't Be Blank" Error in Order Printer Pro

How to easily update the Customer Shipping and Billing Addresses in the templates.

Updating the Customer Shipping and Billing Addresses

Explains how to solve the "Account Inactive" message on your documents

"ACCOUNT INACTIVE" message on PDFs

Explains how you may capture your customers VAT to display this information on your templates

Collect your customers VAT number

Explains possible reasons why you may not see your PDF export in your email inbox

PDF Export is not coming through

Gives a workaround to share other files as links in your Shopify email notifications

Can I Use the Automated PDF Feature to Share Other Files?

Can I add Taxes Retroactively to Invoices?

Bjorn Forsberg

Blanca Gongora

Vanessa Del Mar Rodríguez Moreno

FAQs and Troubleshooting

OrderlyPrint

OrderlyEmails

Order Printer Templates

Order Printer Pro

Find answers and get help from Intercom Support and Community Experts

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