OrderlyPrint allows you to manage your fulfillments in the app, which synchronises your order shipping and tracking information back to your Shopify account.

On the 30th of March 2023, OrderlyPrint will be updated to work with the latest ways to create and manage fulfillments with Shopify. In order for this to work correctly, a new Shopify app permission is required, called "write_merchant_managed_fulfillment_orders".

If your account needs to be updated, you will see a banner at the top of your screen in OrderlyPrint, with a button to update the permissions. Click the button and then approve the new permission on the Shopify confirmation screen.

Note: All accounts should update the permissions, even if you do not use the Fulfillments feature in the app.

If you have any questions, please do get in contact with our friendly 24/7 support team.