All Collections
FAQs and Troubleshooting
How do I change the price currency and its formatting?
How do I change the price currency and its formatting?

How to check and change the currency used in your emails.

Blanca Gongora avatar
Written by Blanca Gongora
Updated over a week ago

The currency information is shown based on your Shopify currency settings. Here's how to check your store currency:

  1. Go to the Shopify admin -> Settings -> General page:

  2. Scroll down to the "Store currency" section and change the currency in that section. 

Note: You might be prompted to contact customer support to change it because, after your first sale, the currency is locked in.

Once the currency has been changed on your Shopify admin, the app will pull out that information automatically after a few hours or immediately after refreshing the store details.

Note: If you are using Shopify Multi-Currency or Shopify Markets local currencies, the templates will automatically display the amounts and currency in the customers' chosen/used currency. The app editor may show the "main" store currency during the editing process, but the final templates will display the correct currencies when Shopify send the emails to the customers.

Change the currency Formatting

Just as the default Shopify email designs, our OrderlyEmails app templates use the 'Email with currency' and 'Email without currency' fields to display the currency and its formatting:

Note: If these fields are modified, the changes will be reflected automatically for any email sent by Shopify.

For more details about the available Shopify currency formatting, you may refer to this Shopify help article:

Have any other questions? No worries! Feel free to contact our 24/7 support team by clicking the little message icon in the bottom right corner of this page.

Did this answer your question?