Send digital product updated emails

Describes how you can send an update email to all previous customers of a digital product.

Bjorn Forsberg avatar
Written by Bjorn Forsberg
Updated over a week ago

If you've modified a Digital Product by adding or replacing content (files, license keys etc.), you can send an update email to all customers who have previously purchased the digital product.

Send update email

  1. Go to the Digital Products page

  2. Locate the digital product that has been updated

  3. On the top right-hand side, click on Send update emails.

  4. A confirmation dialog will show, displaying how many customers will receive the update once sent.

Once confirmed the system will send the "Updated digital products email" to each customer individually.

Note: This option appears only for products with previous Digital Download Pro orders.

Have any questions? No worries; please do get in contact with our friendly support team.

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