It is possible to have the emails in Shopify in multiple languages, but it does take some setting up initially when using the G| Translate app.
Following are instructions if you are using the G| Translate app on your multi-language website:
Step 1
Customize the emails in OrderlyEmails for Language 1, then export the code for each email into a file.
Note: You must first purchase the theme to be able to export the email template code.
Step 2
Go back into the OrderlyEmails editor and update all of your emails into Language 2, then export the new code for each email into another file.
Step 3
Use the below code to place the full email template code into the correct section:
{% case attributes.glang %}
{% when 'fr' %}
FRENCH TEXT
{% when 'es' %}
SPANISH TEXT
{% when 'pt' %}
PORTUGUESE TEXT
{% else %}
ENGLISH TEXT
{% endcase %}
Note: This is only an example, so make sure you enter only the languages you want to translate the email into.
Here is another example if you want to translate emails in German only:
{% case attributes.glang %}
{% when 'de' %}
GERMAN EMAIL CODE
{% else %}
ENGLISH EMAIL CODE
{% endcase %}
Step 4
Copy and paste the full code into the correct notification email in the Shopify admin -> Settings -> Notifications page.
Have any questions? Feel free to get in touch with us; we'll be happy to help!