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GrapevineEXTRA app: Post-purchase surveys
GrapevineEXTRA app: Post-purchase surveys
How to set up a post-purchase survey in your Shipping Confirmation/Delivery Emails
Blanca Gongora avatar
Written by Blanca Gongora
Updated over a week ago

Grapevine is a nice app that helps you create a simple post-purchase survey that can be sent to customers through the Shipping confirmation and Shipment delivered notification emails.

If you have the GrapevineEXTRA plan, and want the emails to add a post-purchase survey, then this article will help you to get it set up.

Step 1

In the editor, select the Shipping confirmation/Shipment delivered email from the email chooser.

Step 2

Click the "Add section" button found at the bottom of the sections list.

Step 3

Select the "Grapevine survey" section and click "Add".

Step 4

Personalize the text information as you prefer.

NOTE: The correct link will be included on the button automatically. If you haven't set up your survey yet, please visit GrapevineEXTRA.

Step 5

You can also change the position of the button in the email, by dragging the section in the list of sections.

Done! Your Shipping confirmation and Shipment delivered emails will now automatically include the post-purchase survey.

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