OrderlyEmails can automatically include much of the code needed in your Shopify email notifications to support the Zapiet - Pickup + Delivery. However, we suggest making the following changes to your Shopify email notification text, to make sure your customers can clearly see if the order is for shipping, delivery or pickup.
Order confirmation email
The email a customer will receive from your store when they place an order
1- Select the "Order confirmation" email in the editor.
1- Go into the "Introduction text" section in your email:
2- Update the "Text" field to the following:
Thank you for your purchase, this email confirms your order. {% if attributes.Checkout-Method == "pickup" %}We're getting your order ready for collection.{% elsif attributes.Checkout-Method == "delivery" %}We're getting your order ready to be delivered. We will notify you when it has been sent.{% else %}We will send you another email as soon as it ships.{% endif %}
Shipping confirmation email
This is the email your customer gets when their order is ready for pickup, or being delivered/shipped.
1- Select the "Shipping confirmation" email in the editor.
1- Go into the "Heading" section of your email:
2- Update the "Heading" field to be:
{% if attributes.Checkout-Method == "pickup" %}Ready for Pickup{% else %}Shipping Confirmation{% endif %}3- Go into to the "Introduction text" section of your email:
4- Update the "Text" field to the following:
{% if attributes.Checkout-Method == "pickup" %}Your order is now ready for pickup.{% if attributes.Pickup-Security-Code %} Your pickup reference code is {{ attributes.Pickup-Security-Code }}.{% endif %}{% else %}We're happy to let you know that your order has been shipped!{% endif %}
5- Go to this page in your Shopify admin: https://shopify.com/admin/email_templates/shipping_confirmation/edit
6- Update the "Email subject" field to the following:
{% if attributes.Checkout-Method == "pickup" %}Order {{ name }} is now ready for pickup{% else %}A shipment from order {{ name }} is on the way{% endif %}
All done!
Note: OrderlyEmails supports adding the needed pickup and delivery information into your Shopify email notifications. It is not possible to use the OrderlyEmails code for the email templates in the Zapiet - Pickup + Delivery app itself.
If you are in doubt, get in contact with our friendly support team and they'd be more than happy to help out.