# Help - forsberg+two

> Help articles for our Shopify apps

## Orderly Print

- [Installing OrderlyPrint](https://help.forsbergplustwo.com/en/articles/1987148-installing-orderlyprint.md): How to install the OrderlyPrint app into your Shopify admin.
- [Uninstalling/cancelling your subscription](https://help.forsbergplustwo.com/en/articles/6912153-uninstalling-cancelling-your-subscription.md): How to uninstall the app and cancel your subscription
- [Pausing your subscription](https://help.forsbergplustwo.com/en/articles/3918863-pausing-your-subscription.md): Instructions for putting OrderlyPrint on pause, by uninstalling the app.
- [Difference between OrderlyPrint and Order Printer Pro](https://help.forsbergplustwo.com/en/articles/3921882-difference-between-orderlyprint-and-order-printer-pro.md): Describes the main differences and features between the OrderlyPrint app and the Order Printer Pro app.
- [Selecting orders from within OrderlyPrint](https://help.forsbergplustwo.com/en/articles/1987054-selecting-orders-from-within-orderlyprint.md): How to use order filters to select orders, and set defaults for when you login to OrderlyPrint
- [Selecting orders from within Shopify Admin](https://help.forsbergplustwo.com/en/articles/1987363-selecting-orders-from-within-shopify-admin.md): Multiple ways to quickly access the app, with pre-selected orders from the Shopify admin.
- [Multi-currency orders support](https://help.forsbergplustwo.com/en/articles/4177464-multi-currency-orders-support.md): All our four apps support the Shopify Payments multi-currency feature
- [Edited orders support](https://help.forsbergplustwo.com/en/articles/4177410-edited-orders-support.md): OrderlyPrint does support edited orders
- [Filtering your orders](https://help.forsbergplustwo.com/en/articles/8451473-filtering-your-orders.md): Explains how you may filter orders by the app and Shopify tags
- [Picking lists overview](https://help.forsbergplustwo.com/en/articles/1994676-picking-lists-overview.md): Picking Lists speed up the order packing process and also reduce mistakes.
- [Saving space/paper in picking lists](https://help.forsbergplustwo.com/en/articles/3918898-saving-space-paper-in-picking-lists.md): Instructions for saving space in your picking list document, to fit more products onto each sheet of paper.
- [Grouping line items in picking lists](https://help.forsbergplustwo.com/en/articles/4727639-grouping-line-items-in-picking-lists.md): Explains how to get the same item grouped with total quantity
- [Adding product locations to picking lists](https://help.forsbergplustwo.com/en/articles/6378215-adding-product-locations-to-picking-lists.md): Explains how to show where your products are located in your warehouse
- [Including Shopify order tags in picking lists](https://help.forsbergplustwo.com/en/articles/3972432-including-shopify-order-tags-in-picking-lists.md): How to include Shopify order tags in the app and documents, for faster picking and packing tasks when needed.
- [Customising your document designs](https://help.forsbergplustwo.com/en/articles/1987011-customising-your-document-designs.md): How to customise the Picking List, Packing Slips and Invoices in OrderlyPrint
- [Packing slips overview](https://help.forsbergplustwo.com/en/articles/6911649-packing-slips-overview.md): The packing slips features explained, including providing automatic PDFs by email
- [Invoices/receipts overview](https://help.forsbergplustwo.com/en/articles/1987280-invoices-receipts-overview.md): The invoice/receipts features explained, including providing automatic PDFs by email
- [Automated PDF invoices for customers](https://help.forsbergplustwo.com/en/articles/12495933-automated-pdf-invoices-for-customers.md): Orderly Print automatically delivers PDF invoices to customers through download links in Shopify emails and customer accounts. Simple one-time setup reduces support requests and provides instant in...
- [Including returns forms](https://help.forsbergplustwo.com/en/articles/3918710-including-returns-forms.md): Instructions for including Returns forms when generating Packing Slips and/or Invoices
- [Including integrated labels](https://help.forsbergplustwo.com/en/articles/6912162-including-integrated-labels.md): How to enable integrated labels for the invoice and packing slip documents
- [Removing or resizing product images](https://help.forsbergplustwo.com/en/articles/3918725-removing-or-resizing-product-images.md): Instructions for removing the product images from the documents to save space or printer ink
- [Adding product barcodes](https://help.forsbergplustwo.com/en/articles/3972503-adding-product-barcodes.md): How to add order and product barcodes to your OrderlyPrint documents
- [Showing delivery dates](https://help.forsbergplustwo.com/en/articles/3918874-showing-delivery-dates.md): Instructions for showing the delivery date and/or times, added by pickup and delivery apps.
- [Handling partially fulfilled orders](https://help.forsbergplustwo.com/en/articles/5251127-handling-partially-fulfilled-orders.md): Explains how to use the Packing Slip and Picking list for partial shipments
- [Address Labels overview](https://help.forsbergplustwo.com/en/articles/3959612-address-labels-overview.md): Instructions for customizing/printing address labels, and adding integrated labels to Invoices and Packing Slips.
- [Export orders overview](https://help.forsbergplustwo.com/en/articles/3993044-export-orders-overview.md): How to export order data in OrderlyPrint, in various formats or file types
- [Fulfilling orders overview](https://help.forsbergplustwo.com/en/articles/2425581-fulfilling-orders-overview.md): Description and instructions of the Fulfillment features of OrderlyPrint
- [Cancel/update an order fulfillment](https://help.forsbergplustwo.com/en/articles/5251601-cancel-update-an-order-fulfillment.md): Useful to learn how to cancel an order fulfillment
- [Permission update for fulfillment feature](https://help.forsbergplustwo.com/en/articles/7172097-permission-update-for-fulfillment-feature.md): Why and how to update OrderlyPrint's app permissions, for continued use of the app.
- [Print on smaller paper \(4x6 or A5\)](https://help.forsbergplustwo.com/en/articles/3959703-print-on-smaller-paper-4x6-or-a5.md): Instructions on how to shrink your template design to fit on smaller paper using OrderlyPrint.
- [Integrations with Shipping carriers and paid shipping labels](https://help.forsbergplustwo.com/en/articles/4622683-integrations-with-shipping-carriers-and-paid-shipping-labels.md)
- [Unwanted header/footer info showing on printed documents?](https://help.forsbergplustwo.com/en/articles/1406780-unwanted-header-footer-info-showing-on-printed-documents.md): Instructions for removing the header and footer info added by web browsers on printed pages from OrderlyPrint.
- [Save to PDF instead of printing](https://help.forsbergplustwo.com/en/articles/3536778-save-to-pdf-instead-of-printing.md): You can save the documents to a PDF file from within your browser, if needed.
- [Can we use templates from Order Printer Templates in OrderlyPrint?](https://help.forsbergplustwo.com/en/articles/4189372-can-we-use-templates-from-order-printer-templates-in-orderlyprint.md): Explains about available themes in OrderlyPrint
- [Can I print draft orders with OrderlyPrint?](https://help.forsbergplustwo.com/en/articles/8852869-can-i-print-draft-orders-with-orderlyprint.md): Which types of orders can be processed through OrderlyPrint, and when draft orders become available for processing.
- [OrderlyPrint Update: Tuesday, January 14th](https://help.forsbergplustwo.com/en/articles/10357506-orderlyprint-update-tuesday-january-14th.md): The app will undergo upgrades and maintenance, making the app faster and embedded into the Shopify Admin.

## Orderly Emails

- [Installing Orderly Emails](https://help.forsbergplustwo.com/en/articles/2011705-installing-orderly-emails.md): Instructions for installing Orderly Emails into your Shopify account
- [Pricing, free trials and subscriptions](https://help.forsbergplustwo.com/en/articles/1376380-pricing-free-trials-and-subscriptions.md): Pricing information for Orderly Emails
- [Cancelling your subscription](https://help.forsbergplustwo.com/en/articles/6641718-cancelling-your-subscription.md): Instructions for stopping the app subscriptions by uninstalling the app.
- [Newsletters and mass emails support](https://help.forsbergplustwo.com/en/articles/2546940-newsletters-and-mass-emails-support.md): Orderly Emails cannot send any emails, it is a design tool which upgrades the emails that Shopify is sending for your store
- [Using the "Magic Designer"](https://help.forsbergplustwo.com/en/articles/2339331-using-the-magic-designer.md): The magic designer styles your emails to match your website design, automatically!
- [Blank email template](https://help.forsbergplustwo.com/en/articles/7892800-blank-email-template.md): Describes how to create the Blank template and how it works.
- [Underline, bold and hyperlink text](https://help.forsbergplustwo.com/en/articles/6564713-underline-bold-and-hyperlink-text.md): Explains how you can easily underline and hyperlink text in your emails, using the OrderlyEmails editor.
- [Adding images and GIFs](https://help.forsbergplustwo.com/en/articles/2925908-adding-images-and-gifs.md): How to add the image section to an email. Images support JPG, PNG and GIF file formats.
- [Re-aligning the email text](https://help.forsbergplustwo.com/en/articles/4641696-re-aligning-the-email-text.md): Explains why it’s not possible to re-align the text in the emails within the editor.
- [Change the "sender" email address](https://help.forsbergplustwo.com/en/articles/2010719-change-the-sender-email-address.md): Instructions for adjusting the "Sender email" field, which is used to send notification emails from your Shopify store.
- [Changing the subject line](https://help.forsbergplustwo.com/en/articles/2011660-changing-the-subject-line.md): Instructions for changing the subject lines of the Shopify notification emails.
- [Using a self-hosted custom font in the email designs \(Advanced\)](https://help.forsbergplustwo.com/en/articles/2011188-using-a-self-hosted-custom-font-in-the-email-designs-advanced.md): Advanced guide for using a custom font in the email designs.
- [Adding Terms of Service and Refund Policy PDFs](https://help.forsbergplustwo.com/en/articles/6458333-adding-terms-of-service-and-refund-policy-pdfs.md): Explains how to add your Legal documents to your Order Confirmation email
- [Adding cancellation reason](https://help.forsbergplustwo.com/en/articles/4733336-adding-cancellation-reason.md): Explains how to add cancellation reason to the Order Cancelled email.
- [Managing Sections in the app Editor](https://help.forsbergplustwo.com/en/articles/7224531-managing-sections-in-the-app-editor.md): How to effectively structure email templates by adding, moving, and deleting sections.
- [Ensure your customers get the latest version of your email designs](https://help.forsbergplustwo.com/en/articles/7970049-ensure-your-customers-get-the-latest-version-of-your-email-designs.md): Explains how to export your email designs to ensure your customers get their latest version
- [Change Gift Card Image](https://help.forsbergplustwo.com/en/articles/8638378-change-gift-card-image.md): How to add a custom Gift Card image to your gift card confirmation email template
- [Multi-language emails \(Translate & Adapt by Shopify\)](https://help.forsbergplustwo.com/en/articles/6746970-multi-language-emails-translate-adapt-by-shopify.md): Instructions for setting up multi-language Shopify email notifications when using Translate & Adapt by Shopify on your website.
- [Multi-language emails \(Weglot app\)](https://help.forsbergplustwo.com/en/articles/2010767-multi-language-emails-weglot-app.md): Instructions for setting up multi-language Shopify email notifications, when using the Weglot app on your website.
- [Multi-language emails \(Lang Shop app\)](https://help.forsbergplustwo.com/en/articles/6518892-multi-language-emails-lang-shop-app.md): Instructions for setting up multi-language Shopify email notifications when using the LangShop app on your website.
- [Multi-language emails \(Langify v2 app\)](https://help.forsbergplustwo.com/en/articles/2010816-multi-language-emails-langify-v2-app.md): Instructions for setting up multi-language Shopify email notifications, when using the Langify app on your website.
- [Multi-language emails \(G|Translate app\)](https://help.forsbergplustwo.com/en/articles/6991160-multi-language-emails-g-translate-app.md): Instructions for setting up multi-language Shopify email notifications, when using the G| Translate app on your website.
- [Multi-language emails \(Translation Lab app\)](https://help.forsbergplustwo.com/en/articles/4444467-multi-language-emails-translation-lab-app.md): Instructions for setting up multi-language Shopify email notifications, when using the Translation Lab app on your website.
- [Right-to-left text support](https://help.forsbergplustwo.com/en/articles/4367688-right-to-left-text-support.md): Get your emails text displayed from right to left with just a click.
- [Apply automatic discounts to abandoned checkout recovery emails](https://help.forsbergplustwo.com/en/articles/2454640-apply-automatic-discounts-to-abandoned-checkout-recovery-emails.md): You can automatically apply a discount to your abandoned checkout recovery emails, which send a pre-filled cart to your customers.
- [Recommended products overview](https://help.forsbergplustwo.com/en/articles/1381839-recommended-products-overview.md): Information about the recommended products section which can be added to emails to increase repeat purchases
- [Gift cards overview](https://help.forsbergplustwo.com/en/articles/6575043-gift-cards-overview.md): Explains how to get the Gift Card details displayed in the Gift Card Created template
- [Recommended Products section isn't updating or showing](https://help.forsbergplustwo.com/en/articles/6150264-recommended-products-section-isn-t-updating-or-showing.md): Troubleshooting guide if the "Recommended Products" sections isn't updating or showing in your emails.
- [Shopify Marketing Automations: Setup guide](https://help.forsbergplustwo.com/en/articles/11203517-shopify-marketing-automations-setup-guide.md): Export your customized Orderly Emails templates directly into Shopify Marketing Automations
- [Order Printer Pro app: Invoice download links](https://help.forsbergplustwo.com/en/articles/1412425-order-printer-pro-app-invoice-download-links.md): Instructions for adding the Order Printer Pro automated PDF link to an OrderlyEmail template, so customers can download receipts themselves.
- [AfterShip app: Track package buttons](https://help.forsbergplustwo.com/en/articles/2015770-aftership-app-track-package-buttons.md): Instructions for integrating the AfterShip app for the Track Package buttons in shipping emails
- [Grapevine - Attribution survey](https://help.forsbergplustwo.com/en/articles/4202067-grapevine-attribution-survey.md): How to set up a post-purchase survey in your Shipping Confirmation/Delivery Emails
- [Grapevine - Feedback survey](https://help.forsbergplustwo.com/en/articles/8300161-grapevine-feedback-survey.md): How to setup the Grapevine - feedback surveys integration with OrderlyEmails.
- [ParcelPanel app: Tracking buttons](https://help.forsbergplustwo.com/en/articles/7931267-parcelpanel-app-tracking-buttons.md): Integrating the ParcelPanel App for Track Package Buttons in Shipping Emails.
- [Personal Discounts app: Unique discount codes](https://help.forsbergplustwo.com/en/articles/4150025-personal-discounts-app-unique-discount-codes.md): How to setup the personal discounts in your OrderlyEmails designs, to provide customers with unique discount codes.
- [Rush app: Track package buttons](https://help.forsbergplustwo.com/en/articles/5459799-rush-app-track-package-buttons.md): Instructions for integrating the Rush \(tryrush.io\) app for the Track Package buttons in shipping emails
- [SendOwl app: Digital products download link](https://help.forsbergplustwo.com/en/articles/2451633-sendowl-app-digital-products-download-link.md): Instructions for setting up SendOwls digital goods download link in your OrderlyEmails design
- [Sufio app: Invoice download links](https://help.forsbergplustwo.com/en/articles/1412345-sufio-app-invoice-download-links.md): Instructions for adding the Sufio invoice link to an email, so customers can download invoices themselves.
- [Wonderment app: Track package buttons](https://help.forsbergplustwo.com/en/articles/5462569-wonderment-app-track-package-buttons.md): Instructions for using the Wonderment \(wonderment.com\) app tracking pages for the Track Package buttons in shipping emails
- [Zapiet - Pickup + Delivery app](https://help.forsbergplustwo.com/en/articles/2352525-zapiet-pickup-delivery-app.md): Instructions for supporting the Zapiet - Pickup + Delivery, in your Shopify email notifications.
- [Checkout Links app: Reorder button](https://help.forsbergplustwo.com/en/articles/8463814-checkout-links-app-reorder-button.md): Instructions for integrating the Checkout Links \(https://checkoutlinks.com/\) app to add a Reorder button to your emails
- [17TRACK: Track package button](https://help.forsbergplustwo.com/en/articles/12048639-17track-track-package-button.md): Instructions for integrating the 17TRACK \(17track.net\) app for the Track Package buttons in shipping emails
- [Do I need to update my emails when changing my website theme?](https://help.forsbergplustwo.com/en/articles/2015710-do-i-need-to-update-my-emails-when-changing-my-website-theme.md): Information about how the email designs are not linked to the website, so changing one will not affect the other.
- [Why do fonts look different in some emails?](https://help.forsbergplustwo.com/en/articles/1406794-why-do-fonts-look-different-in-some-emails.md): In some email software custom fonts are not supported, and will use a fallback font instead.
- [Email client compatibility for OrderlyEmails templates](https://help.forsbergplustwo.com/en/articles/2391910-email-client-compatibility-for-orderlyemails-templates.md): The email templates created by OrderlyEmails are tested and optimized for the following email clients.
- [I'm seeing code instead of the email design, when Shopify send the emails.](https://help.forsbergplustwo.com/en/articles/1696764-i-m-seeing-code-instead-of-the-email-design-when-shopify-send-the-emails.md): Steps to update your Shopify emails to use HTML instead of plain-text when sending emails.
- [The Product Variants aren't showing in the my emails](https://help.forsbergplustwo.com/en/articles/6720591-the-product-variants-aren-t-showing-in-the-my-emails.md): Troubleshooting guide if the Product Variants aren't showing in your emails.
- [How does the tracking button work](https://help.forsbergplustwo.com/en/articles/6511605-how-does-the-tracking-button-work.md): Explains how the 'Track Package' button works in the Shipping confirmation and Shipping update emails of OrderlyEmails.
- [Previewing and Sending test emails](https://help.forsbergplustwo.com/en/articles/6288633-previewing-and-sending-test-emails.md): Explains how test emails work and what to expect
- [Hide product details on the Fulfillment Request email and New Order \(Internal\) email](https://help.forsbergplustwo.com/en/articles/6195718-hide-product-details-on-the-fulfillment-request-email-and-new-order-internal-email.md): Explains why the Fulfillment Request email and the New Order \(Internal\) email always shows weight, brand, and SKU
- [Why isn’t the link working in the ‘Customer Invite’ email?](https://help.forsbergplustwo.com/en/articles/4302074-why-isn-t-the-link-working-in-the-customer-invite-email.md): Explains how to ensure that the 'Activate Account' button link works in the 'Customer Invite' email.
- [Are "Product Options" supported?](https://help.forsbergplustwo.com/en/articles/2546980-are-product-options-supported.md): Product options are supported by all of our templates, and no changes are needed for them to work correctly
- [Do I need to keep the OrderlyEmails app installed after exporting the email templates?](https://help.forsbergplustwo.com/en/articles/4039555-do-i-need-to-keep-the-orderlyemails-app-installed-after-exporting-the-email-templates.md): Explains why we need to keep the app installed for some advanced features of the app to work properly.
- [Why are my emails marked as Spam?](https://help.forsbergplustwo.com/en/articles/3959990-why-are-my-emails-marked-as-spam.md): How to ensure that the emails sent by Shopify are more likely to be delivered to the customers inbox.
- [How do I change the price currency and its formatting?](https://help.forsbergplustwo.com/en/articles/3960026-how-do-i-change-the-price-currency-and-its-formatting.md): How to check and change the currency used in your emails.
- ["body is missing the {{custom\_message}} drop" error when saving an email in Shopify](https://help.forsbergplustwo.com/en/articles/1406625-body-is-missing-the-custom_message-drop-error-when-saving-an-email-in-shopify.md): Explains how to correct to solve the "body is missing the {{custom\_message}} drop" error
- [Go back to Shopify's default emails](https://help.forsbergplustwo.com/en/articles/3918743-go-back-to-shopify-s-default-emails.md): Instructions for going back to Shopify's default email designs with just a few steps.
- [Update pickup instructions](https://help.forsbergplustwo.com/en/articles/8852853-update-pickup-instructions.md): This explains how to update the pickup instructions for the 'Ready for Pickup' email notification.
- [Recovering a sites collections pages](https://help.forsbergplustwo.com/en/articles/14322094-recovering-a-sites-collections-pages.md): Finding and recovering a sites collections pages data using historical website snapshots.
- [Extract data from a single collection page](https://help.forsbergplustwo.com/en/articles/14382153-extract-data-from-a-single-collection-page.md): How to extract additional data from a single archived collection page, including seo meta title, description, image alt text etc.

## Get in Contact

- [Contact information](https://help.forsbergplustwo.com/en/articles/1380129-contact-information.md)

## GDPR, Privacy Policy and Terms of Service

- [GDPR Compliance](https://help.forsbergplustwo.com/en/articles/1851050-gdpr-compliance.md): All of our apps will be fully compliant with GDPR \(General Data Protection Regulation\) before May 25th.
- [What are FORSBERG+two's Terms of Service?](https://help.forsbergplustwo.com/en/articles/1851099-what-are-forsberg-two-s-terms-of-service.md)
- [FORSBERG+two's Privacy Policy](https://help.forsbergplustwo.com/en/articles/1851111-forsberg-two-s-privacy-policy.md)